Scam Phone Calls
Scam Phone Calls
We have been alerted by some patients of scam phone calls received, whereby the person, ringing from a mobile number, claims to be a Doctor and appears to have date of birth and knowledge of medications. They then ask about medical insurance. Unfortunately, this is a scam. We would never share patient details, so please be vigilant.
Thank you.
Winter Infections
Winter infections are spreading, and hospitals are under extreme pressure.
Please avoid A&E for flu-like symptoms.
- Stay hydrated
- Take paracetamol for fever/pain
- Rest at home
Contact your GP practice if symptoms persist or you have a serious illness.
For out-of-hours advice, contact NHS 111 online or call 111.
New Telephone System
Today we are changing over to a new telephone system. We have been told the change over will be minimal so we are hoping this will not cause any disruption to our patients.
The new phone system will offer a call-back facility if you have been waiting a length of time or if there are people ahead of you in the queue. Using the call-back facility still retains your original place in the queue but will save you waiting.
All requests are still to be submitted via the online triage form.
Thank you for your patience.
Dear Patients
When speaking with our administrators on the telephone, they often need to ask you for medical information. This is to provide our clinicians with the right information to be able to deal with your problem most effectively and efficiently.
Thank you so much for your help in this matter.
GP Partners
New Medical Students
It’s that time of year again – a fresh new batch of medical students will be joining us from Newcastle University as part of their training to become doctors. Their education is greatly enhanced by the interactions they have with our patients so thank you so much for your continued enthusiasm and support in that respect. If anyone would be willing to be called upon to come into the surgery to have students practice their skills in talking to and examining patients, I’d be so grateful if you would let me know via email ga84021@nhs.net or by speaking to reception.
Thank you!
Dr Marshall